Frequently Asked Questions

• Who can receive services?

  Our services are open to both community members and UNC students.

• Who is my counselor?

  All of our counselors-in-training are UNC graduate students working toward their master's or doctoral degrees in an area of Counseling or Psychology. Counselors-in-training are supervised by licensed professionals. We strive to train our students to be competent, culturally sensitive, and strengths-based in their approach. Students work from a variety of theories and perspectives.

• How long is my session and how often do I come to counseling?

  All individual and couples/family sessions are 45-50 minutes. We typically see clients once a week and at the same time every week. Group sessions last between 60 and 90 minutes depending on the semester. We follow the University’s Calendar, and we will not schedule sessions during University breaks and holidays. Similarly, the Pyshcological Services Clinic will close in tandem with the University when there is inclement weather. Please contact the Clinic office for more information and check UNC’s homepage for closures.

• What is the cost for services?

  Counseling fees start at $75 for the entirety of the semester, and are offered on a sliding scale as needed. Group services are free. Assessment fees start at $750 for a battery and $50 for additional testing.

• What are the limits to your services?

  The Pyshcological Services Clinic reserves the right to refer out any clients based on our availability and the appropriateness of a client for our services. We do not offer crisis services, psychiatric services, or clinicians trained to work with clients coping with active substance abuse. Depending on the nature of a client's presenting concern and current availability of clinicians, our clinic staff may provide clients with more appropriate referrals for community resources.

• What do I do if I am in a mental health crisis?

  If you or someone you know is currently experiencing a mental health crisis, please call 911 or go to the nearest emergency room. We do not have emergency services within our clinic, and our phone is not regularly staffed after hours or during school breaks. If you wish to talk to a crisis counselor, please see the resources below:

  • Suicide Prevention Hotline: 1-800-273-TALK (8255)
  • North Range Behavioral Health Crisis Phone: 970-347-2120
  • Crisis Text Message line: 741741
  • Call 988
• How do I make an appointment?

  Please call our office at 970-351-1645 to discuss the variety and availability of services offered.  If clinic staff is unavailable, please leave a message including your name, phone number, and the best time to reach you, and clinic staff will return your call within 3 business days unless otherwise noted in our voicemail.