This guideline is in place to define which administrative, classified, or faculty employees are eligible to receive refresh computers through the Campus Computer Refresh Program (CCR).

  • Definitions

    CCR – Campus Computer Refresh Program

    Eligible CCR Employee – Administrative, classified, or faculty whose primary position in Banner is greater than 0.51 job FTE.

    Ineligible CCR Employee – Administrative, classified, or faculty whose primary position in Banner is less than or equal to 0.51 job FTE, or employees who do not use a computer for daily work such as certain employees within Dining and Facilities Management.

    CCR Preferred Configurations – Pre-configured laptop(s) based on the work requirements of the majority of eligible CCR employees and a 5-year lifecycle. Note that configurations can change due to supply chain issues with contracted vendors. For computer specs go to the Equipment page on the support portal.

    Custom Configuration –Any computer that is outside the specs of the CCR preferred configurations.

    UNC Computer – A university-owned computer maintained by UNC.

    Trickledown Computer – A previously used computer that can be requested from IM&T for use by those ineligible for the CCR program.

  • General Guidelines

    • All computers and tablets must be purchased by IM&T’s Tech Center and through UNC’s contracted vendors (Dell, Lenovo, & Apple).

    • If a remote employee is unable to physically come to the Greeley campus to pick up/drop off their computer equipment the department will be fully responsible for packaging and shipping the equipment.

    • The following devices are excluded from the refresh program:

      • Tablets/iPads
      • Shared department computers
      • Departmental/grant-purchased computers

    • When an employee leaves the university, they are required to turn in their UNC computer(s) to IM&T.

  • Eligible CCR Employees
    • Eligible CCR Employees are allowed one computer through the CCR program.
      • The refresh date is calculated off the newest computer assigned to the eligible CCR employee, regardless of the funding source – i.e., department purchase or CCR purchase.
    • Eligible CCR Employees will receive a new computer every 5 years.
      • Returned devices will be placed into the trickledown program for ineligible CCR employees.
      • To receive the new CCR computer, the existing computer must be returned to IM&T (regardless of the funding source – i.e., department purchase or CCR purchase).
    • New eligible CCR employees will be issued a computer that is less than 2 years old.
    • If an eligible CCR employee transfers jobs/positions, they keep their current CCR computer.
    • Each computer through CCR will include the following:
      • Laptop (preferred configuration)
      • Docking station or HUB monitor (HUB monitor is in lieu of docking station and standard monitor)
      • One standard monitor (only if the eligible CCR employee does not have an existing monitor or if it is too old/not functioning
    • IM&T will fund the repair or replacement of CCR computers that fail prior to the 5-year lifecycle. IM&T will attempt to replace computers older than 5 years that fail with a trickledown computer.
    • The CCR program does not include the following:
      • Secondary dock (for remote or multiple office locations)
      • Second/Third Monitor(s)
      • Peripherals (keyboard, mouse, webcam, headset, etc.)
    • Any computer requests outside of the preferred configurations will be considered a custom configuration, and the upgrade costs must be funded by the eligible CCR employee’s department.
  • Ineligible CCR Employees
    • Ineligible CCR employees can request to receive a trickledown computer from IM&T or a computer can be purchased by the department through IM&T’s Tech Center.
    • TA/GA/SEMP’s can request a trickledown computer to be used as a shared department device if inventory allows.

Please contact the helpdesk with any questions regarding eligibility for the CCR Program