Getting Started with BearQ
Get in line for Bear Central from anywhere on campus using BearQ. Find one of the kiosks located throughout the Campus Commons or check in remotely.
Download the UNC Mobile App
It's available for both iOS and Android devices. Once you've got it installed, find "Bear Central - BearQ" from the navigation.
Join the line virtually
We'll tell you an estimated wait time for the services you need. Once confirmed, you're free to go about your business!
Get updates via text
You'll get a list of commands you can use to manage your reservations and a message 15 minutes before it's your turn. Reply "M" to request additional time (maximum of two times).
Check in at Bear Central
Head up to Bear Central on the second floor of the Commons and let the attendant know you've arrived.
Contact Bear Central
Campus Commons
Second Floor
Phone
Summer Office Hours
(May 10 - July 26)
Monday - Thursday:
8 a.m. - 4:30 p.m.
Fridays:
8 a.m. - 12:30 p.m.
BearQ is available during normal business hours.
Department Emails
Other details
Just some important things to know so we're all on the same page.
Managing your reservation
Please refer to the welcome message for a list of commands to make changes. You can also reply "W" to switch your notification preferences from text messages and phone calls. Reply "N#" (replacing # with a number) to set the number of minutes before we notify you.
Missed reservations
You'll need to start a new reservation if you don't arrive in time. You can also reply "M" to request additional time (maximum of two times).
If we've reached maximum capacity
During peak hours, you may be unable to request a place in line.
Services towards the end of the day
Please arrive by 4:30 p.m. regardless of your estimated wait time.
Only available at UNC's main campus
BearQ is only available at Bear Central in the Campus Commons.
Start your reservation without providing a cell phone number
Visit the kiosk at Bear Central if you would prefer to not provide your cell phone number.
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