Eligibility and Paying for Care

All UNC students (undergraduate and graduate) and employees are eligible to use the University Health Clinic. You don’t need to be enrolled in the UNC Student Health Insurance Plan to access our services.

What to Expect When It Comes to Billing and Payment

We’ll bill your health insurance for the care you receive here. We bill most major health insurance plans, including UNC’s Student and Employee plans (except for Kaiser).
The amount you will pay for services depends on the specific services you receive and on your specific health insurance coverage.
You’ll be responsible for any co-pays or costs not covered by your insurance.
Medications from our in-house pharmacy can’t be billed to insurance—but we keep prices as low as possible and can charge your student account if needed.
We ask patients to pay any co-pay amounts at the time of service. Can’t pay your co-pay up front? If you are a student, let us know and we can charge it to your UNC account.

We’re In-Network With:

UNC’s Student Health Insurance Plan
Health First Colorado (Colorado Medicaid)
UNC Employee Health Insurance, except Kaiser
Many other health insurance plans

We are not in-network for:

Medicaid plans from other states
Kaiser
Some national insurance plans

If we are an out-of-network provider with your health insurance plan, you may be responsible for all or most of the cost of care. See our charges for common services.

Additional Options to Pay for Care

Using Student Health Insurance at the University Health Clinic.

Good news—if you’re covered under UNC’s Student Health Insurance Plan, you’ll pay just a $20 co-pay per visit at the University Health Clinic, and the rest of your covered care at the University Health Clinic is paid at 100%. Even better? The $500 deductible is waived for in-house services.

Please note: If your provider orders lab work that must be sent to an outside lab, the deductible will apply.

Consider the Bear Care Plan if the University Health Clinic is out of network with your health insurance plan.

If the University Health Clinic is an out-of-network provider with your insurance or your insurance won’t cover services at the Health Clinic, the Bear Care Plan is a great option.

For $199, you’ll get four simple visits to the University Health Clinic at no additional charge. These visits include:

Cold & flu care
Minor injuries
Rapid strep or mono tests
X-rays
Sick or well care visits

You can purchase Bear Care any time, and as often as needed. Unused visits roll over to the next academic year.

Outside lab work isn’t covered by Bear Care, but we’ll send tests to a lab that’s in-network with your plan whenever possible, and benefits will be paid according to the benefit schedule of your health insurance plan.

Check Your Insurance First

Insurance Verification

If you don’t have student health insurance, and you don’t have one of the health insurance plans offered to UNC employees, we recommend that, prior to your first visit to the Health Clinic, you either 1) call your health insurance provider or log into your health insurance member portal to confirm whether the Health Clinic is an in-network provider with your insurance plan, or 2) call us in the Health Clinic to confirm whether your insurance benefits will apply in the Health Clinic. We bill under the name Campus Clinics in Greeley, CO. Even if your insurance will not cover services at the Health Clinic, you can choose to receive services as part of our Bear Care plan (see above).

Still have questions? Call us at 970-351-2412—we’re happy to help you understand your options.